Beocontrol is a small company with no common sense in terms of logistics of international relocations, moving service standard practices or professional and respectful conduct with customers. To name a few shortcomings of the company, they do not use moving trucks sufficient for household removal, charge 75% of the cost in advance, blame a customer for the company lousy logistics and refuse to deliver the removal to the final destination as agreed unless the payment in full was made before the delivery.
In the case of my door-to-door move, they dispatched a mid-size van for the agreed removal volume of 10-15 m3!!! As a result, only 10.5 m3 of the removal was loaded to the vehicle on the scheduled date and I was left with the remaining 1.5 m3 in The Hague waiting for the second pickup which eventually happened 7 weeks later. Let alone stress of the unexpected change of my moving plan, this had induced additional cost of extending my rental agreement in The Hague to accommodate f.. Read more
Pros and cons
Household effects delivered without damages or loses
Operative workers skillful, professional and cordial
Failure to honor agreements
Rogue management conduct and attitude
Moved from The Hague (The Netherlands) to Belgrade (Serbia).